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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Cindy Orr

February 3, 2026

5  out of  5
rating by Cindy Orr
"Quick, thoughtful and helpful!"
We responded:
"Cindy, we're so grateful for your 5-star review! - Jake "
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Sam Morrow

January 20, 2026

5  out of  5
rating by Sam Morrow
"Like most people, I never really cared about the insurance company I had as long as I had good rates and coverage. About a year ago, I met Jake Druke and his team and switched over to them. I have to say that he and his team are very responsive and refreshing to have a personal agent. When my renewal came up, one of his members let me know my rates were going down. Never had that happen before. When I add or change a car, they are on it. ALSO, he was less expensive than my previous providers, Progressive and USAA. If you do not have a personal agent, I would recommend giving Jake and his team a try!"
We responded:
"Sam, we appreciate the 5-star review! It means a lot to us, thank you for choosing our team. - Jake"
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Kate Ellyson

January 19, 2026

5  out of  5
rating by Kate Ellyson
"Jake is very easy to work with and incredibly accomodating."
We responded:
"Kate, thank you so much for taking the time to leave us a five-star review! - Jake"
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Sommer Lynn

December 9, 2025

5  out of  5
rating by Sommer Lynn
"Jill was extremely pleasant and knowledgeable about the coverage I needed. She answered all my questions and I am very happy with my experience at State Farm."
We responded:
"Sommer, this made my day! Thank you for sharing. We’re always here to help and offer any assistance you may need. - Jake"
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Justice Brunette

November 30, 2025

5  out of  5
rating by Justice Brunette
"I had been struggling finding a new auto insurance as most of the time I was being aggressively sold things or pushed in directions I didn’t want to go, but Kai at Jake Druce State Farm changed all that. She got me started in the right direction and helped me to get the Auto policy that I wanted. It was very quick compared to the other insurances I dealt with and without aggressively selling me on things I didn’t want. Also she kept me up to date on everything I needed to know which was extremely helpful. Overall a great experience and all the staff made me feel welcomed creating a really positive environment!"
We responded:
"Justice, thank you so much for your kind words! It’s wonderful to know you felt welcomed and well-informed throughout the process. We truly appreciate your feedback and look forward to continuing to serve you! - Jake"
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Kevin Lockwood

November 21, 2025

5  out of  5
rating by Kevin Lockwood
"Jake and his whole office are wonderful and extremely helpful. I can't imagine working with anyone else for explaining how policies work and figuring out what works best!"
We responded:
"Kevin, thank you for taking a moment to share your positive experience with us. Your feedback is not only important to us but also very much appreciated. We’re excited to serve your future insurance needs! - Jake "
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Zach Adams

November 20, 2025

5  out of  5
rating by Zach Adams
"I’ve known Kai for many years, she is very knowledgeable and persistent. She will take care of you."
We responded:
"Zach, I’m happy to hear we could provide you with a positive insurance experience. - Jake"
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Jed Hammond

November 12, 2025

5  out of  5
rating by Jed Hammond
"Working with Kai Hackett has been an absolute pleasure. She has to be one of the most disciplined and mindful human beings I've met. I've witnessed her time and time again go above and beyond to help those around her succeed. 100% I would highly recommend working with her again."
We responded:
"Jed, thanks so much for sharing this. I totally agree, Kai is amazing to work with. I'm really glad you had such a great experience too. We're always here to assist you! - Jake "
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Cara Williams

November 12, 2025

5  out of  5
rating by Cara Williams
"Kai is so kind, knowledgeable, & amazing to work with! I highly recommend giving her a call!"
We responded:
"Cara, thank you for the five-star review! We appreciate your support! - Jake "
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Shawn Burd

November 6, 2025

5  out of  5
rating by Shawn Burd
"When I needed details, Keith was prompt to do the review and even look at any options that could help me save money especially having a teenage son on the account. Super helpful for everything!"
We responded:
"Shawn, thank you for providing us with a great rating! I’m happy your insurance experience was so positive. We appreciate your support! - Jake"
Profile photo of Revae Hackett

Revae Hackett

November 2, 2025

5  out of  5
rating by Revae Hackett
"I can’t say enough good things! I was so anxious and had put off looking at insurance plans because I hate working with sales people. Kai was so helpful, non-pushy and helped me choose the plan that was right for my family! Highly recommend!"
We responded:
"Revae, thank you for your kind words! We’re so glad Kai could make the process easy! - Jake"
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ross hackett

October 29, 2025

5  out of  5
rating by ross hackett
"Kai was incredibly helpful. She brought great energy and attitude. She explained clearly and in detail alot of things i was unfamilar with making it easy to understand what fit my needs best. Her and the team where a joy to work with."
We responded:
"Ross, we truly appreciate your kind words! We’re so glad to hear that Kai and the team made your experience so positive! - Jake"
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Tina Wal

October 25, 2025

5  out of  5
rating by Tina Wal
"Kai 🌟🌟🌟🌟🌟"
We responded:
"Tina, thank you for the five star review! - Jake"
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Matthew Wood

October 24, 2025

5  out of  5
rating by Matthew Wood
"Kai has been wonderful to work with, and she always comes across as very knowledgeable with a great desire to help others however she can"
We responded:
"Matthew, we’re thrilled to hear that Kai has been knowledgeable, helpful, and a pleasure to work with. We’ll be sure to share your feedback! - Jake"
Profile photo of Sheela Hackett Co-Owner Legacy Furniture

Sheela Hackett Co-Owner Legacy Furniture

October 22, 2025

5  out of  5
rating by Sheela Hackett Co-Owner Legacy Furniture
"We highly recommend Kai Hackett at State Farm! She’s the best — super personable, easy to talk to, and made getting a quote fast and stress-free. Kai goes above and beyond to help and really cares about her clients. Couldn’t ask for a better experience!"
We responded:
"Sheela, thank you so much for your glowing review! We’ll be sure to share your kind words with her! - Jake"
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Geoffrey Clapp

October 14, 2025

5  out of  5
rating by Geoffrey Clapp
"With limited time on a quick phone call KY was able to respond and confirm the needs and follow up, greatly appreciated."
We responded:
"Geoffrey, I’m happy to hear we could provide you with a positive experience! - Jake"
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Chris Crawford

October 14, 2025

5  out of  5
rating by Chris Crawford
"Very pleasant experience. Good coverage for bundled home and auto."
We responded:
"Chris, we appreciate your time and business more than you know! Thank you! - Jake"
Profile photo of Tabor Woosley

Tabor Woosley

October 1, 2025

5  out of  5
rating by Tabor Woosley
"Jake is awesome to work with! Always responsible and willing to help!"
We responded:
"Thank you for sharing this, Tabor! I appreciate it. - Jake "
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Chrystal D

September 27, 2025

5  out of  5
rating by Chrystal D
"Jill is patient, amazing at getting to the point of what you want and keeping it within your budget. She gives the details needed to get the policy you want and is very personable."
We responded:
"Chrystal, it is always our mission to provide you with excellent customer care. We appreciate your time and business more than you know! Thank you! - Jake"
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Meagan Duncan

September 27, 2025

5  out of  5
rating by Meagan Duncan
"Kai is an amazing person. She really listens and I feel she has my back! I trust her!"
We responded:
"Thank you so much for sharing this, Meagan! Kai is the best and we are so happy that you feel that way! My team and I are always here to help. - Jake "
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Albert G

September 26, 2025

5  out of  5
rating by Albert G
"Jill was professional, kind, and friendly. She walked me through all my options that helped suit my needs. I will definitely be recommending State Farm to my friends and family because of my experience"
We responded:
"Albert, thank you so much for your kind words about my team and I. We are honored to assist you with your insurance needs. - Jake"
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Erin Garcia

September 26, 2025

5  out of  5
rating by Erin Garcia
"Jake and his team always go out of their way to ensure I am taken care of. Jill has done a great job, and so has the rest of the team. They have been the first time I’ve understood what my insurance was really for and felt taken care of. You’re not just a number here you’re family. Definitely recommend."
We responded:
"Erin, thank you for taking a moment to express your satisfaction with our office! My team and I will always work hard for your business each day! - Jake"
Profile photo of Hazen Hackett Owner Legacy Furniture

Hazen Hackett Owner Legacy Furniture

September 26, 2025

5  out of  5
rating by Hazen Hackett Owner Legacy Furniture
"I can’t say enough good things about working with Kai at State Farm under Jake. She makes the insurance process simple and stress-free. Whether it’s auto insurance, home insurance, renters insurance, life insurance, or business coverage, she takes the time to explain everything clearly and make sure you’re getting the best protection for your needs and budget. Her customer service is excellent — fast responses, very professional, and she genuinely cares about her clients. If you’re looking for a reliable State Farm agent in the area who is knowledgeable, friendly, and easy to work with, I highly recommend her!"
We responded:
"I’m happy to hear that Kai took such great care of you and we could provide you with a positive insurance experience. Our team takes pride in delivering top-notch support to our customers. We appreciate you and your support! - Jake "
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Robert Blunt

September 24, 2025

5  out of  5
rating by Robert Blunt
"Representative, we talked to Kyla Hackett was very professional and answered all of our questions we are thinking of moving some of our other insurances to this agency. Thank you again to Kyla Hackett"
We responded:
"Robert, thank you for providing us with a great rating! I’m happy your insurance experience was so positive. We appreciate your support! - Jake"
Profile photo of Crystal Blunt

Crystal Blunt

September 24, 2025

5  out of  5
rating by Crystal Blunt
"Our agent, Kyla Hackett, discussed auto insurance coverage and costs. Very professional and thorough. We are looking at possibly bundling our home, auto and liability. Thanks for helping us!"
We responded:
"Crystal, your experience with our team is exactly what we strive for. Thank you so much for leaving a positive review! We look forward to working with you for years to come! - Jake"